This past weekend, we hosted the first-ever Grill Hero Annual Conference in the beautiful setting of Muskoka, Ontario. What a weekend it was! From insightful learning sessions to a friendly competition in the Grill-Off Challenge, our team came together to grow, connect, and celebrate everything that makes Grill Hero great.
Why We Hosted This Event
As a company dedicated to innovation and excellence in the grilling industry, we knew it was time to bring our team together for an immersive retreat. The goal? To share knowledge, refine strategies, and strengthen our team culture all while having some fun in the process.
Highlights from the Weekend
Learning & Growth: Operational Excellence and Brand Building
We kicked things off with engaging sessions on EOS, operational efficiency, and brand growth strategies, led by Dave Patterson. These discussions focused on:
✅ Maximizing efficiency through EOS, scorecards, and structured workflows
✅ Driving revenue through strategic marketing and service enhancements
✅ Optimizing technician performance to ensure profitability
Our team left these sessions inspired and equipped with actionable strategies to take their business to the next level.
A Bold New Look: Unveiling of New Uniforms and Service Vehicle Wrap
We kicked off the conference with an exciting reveal of our brand-new employee uniforms and a sleek newly wrapped Grill Hero vehicle. This fresh new look represents our commitment to professionalism, brand identity, and standing out as industry leaders. Seeing the team’s excitement as we pulled back the cover made it clear that we’re leveling up!
The Ultimate Grill-Off: A Battle to win some awesome Napoleon prizes
No Grill Hero event would be complete without some friendly competition over the grill! Our Grill-Off Challenge had franchisees competing to cook the perfect steak provided by TruLOCAL, using only the provided ingredients and their grilling expertise.
🏆 The winners? A perfectly seared masterpieces that took home the top prizes - Napoleon Gear! More than just a contest, this event showcased our team’s passion for grilling, creativity, and camaraderie.
Team Bonding: Music, Campfires, and More
Beyond the business and BBQ, the weekend was also about building stronger connections. Our team enjoyed:
🔥 A cozy campfire with drinks and music
🔥 A lively Annual Celebration Dinner, where we toasted to the year ahead
These moments reminded us that at the heart of Grill Hero is a tight-knit team that supports and uplifts each other.
A Huge Thank You to Our Sponsors
This event wouldn’t have been possible without the support of our incredible sponsors. Your contributions helped elevate this experience, and we’re grateful for your partnership in making this conference a success.
GOLD Sponsors:
BrokerLink: our trusted insurance partner.
Vonigo: our reliable field service management software.
SILVER Sponsors:
Canadian Beverage Supply: an innovative beer dispensing and beverage solutions company.
BRONZE sponsors:
Caravel Law: our trusted legal partners.
Napoleon: household BBQ brand and Grill-Off sponsor.
TruLOCAL: Meat and Seafood delivery service and Grill-Off sponsor.
Looking Ahead to 2025
The first-ever Grill Hero Annual Conference was just the beginning! With valuable lessons learned and exciting ideas generated, we’re already looking forward to making next year even bigger and better.
Until then, we’ll keep pushing the boundaries of grilling, innovation, and teamwork. 🔥
We came to this conference as individual from multiple backgrounds and channels. That was Thursday.... We left Saturday united as a collaborative TEAM inwhich together everyone achieves more.
The camp fire 🔥 conversations are and will be remembered for a lifetime.